KCI outsources all transportation of the temporary facilities to a national trucking company. It is important to schedule transportation well in advance to keep the delivery on time. A driver will arrive at KCI and meet with the representative that…
When a client is ready for the temporary kitchen facility to return to KCI they should schedule a teardown with the customer service rep. All utilities should remain connected and the facility fully operational. A KCI representative will arrive on…
Once the temporary facility has been turned on and tested by a KCI representative and turned over to the client, you will have 48 hours to report any defects or inefficiencies with the equipment or facility. During the lease term…
KCI will deliver a facility that will have all electrical, plumbing, and gas connections internally. It is the client’s responsibility to bring the power source, water source, and gas source to the facility and connect. It is also the client’s…
Once a temporary facility has been set up and operational if you need to contact KCI with any issues, you should contact the project coordinator. KCI has a dedicated project coordinator/customer service representative that will handle and monitor any issues…
The client is responsible for any site preparation and site restoration. The site should be free and clear for delivery of the temporary facility. Additionally, if there is a need for any structural or grade alterations it is the responsibility…
KCI has an in-house designer/drafter on hand to assist with all projects. KCI provides these services at no additional costs. If engineer seals or stamps are required for any drawings that is an additional cost.
KCI can provide a one-time complimentary site visit. Please request a site visit from the sales rep. Any additional site visits requested after the first one except for the set up and teardown will be an additional cost.
When the temporary facility arrives on site KCI will have a crew on site to receive the unit(s). Then the unit will be blocked and leveled into place where the unit will remain for the duration of the project. As…