Once the temporary facility has been turned on and tested by a KCI representative and turned over to the client, you will have 48 hours to report any defects or inefficiencies with the equipment or facility.
During the lease term you are responsible for all service and preventative maintenance of the equipment and facility unless you have entered into an optional agreement with KCI for service and/or preventative maintenance.
Most clients will use their current equipment repair company to service and maintain the equipment during their lease term. It is important to keep up with the preventative maintenance and cleaning on all equipment to prevent any future service on equipment.
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Services